Water Department & Customer Service

Payments & Purchases

The Water Department & Customer Service (cashier) area, under direction from the Finance Department, is located on the main level of the Village Hall. Payments are accepted for utility bills, vehicle stickers, animal licenses, building permits as well as other departmental revenues. Residents may purchase yard waste bags and stickers at the customer service window.

Ways to pay your Park Forest utility bill

Direct debit

Enroll in Direct Debit and have funds automatically withdrawn from your account each month to pay your water bill.


Pay your utility bill in-person at Village Hall, 350 Victory Drive, by visiting the Customer Service window on the first floor during normal business hours, or by dropping off your payment in the white drop box just steps outside of the south doors of Village Hall.

Please note that Village Hall business hours for bill pay are 9 a.m. to 8 p.m. on Mondays and 9 a.m. to 5 p.m. Tuesday through Friday. Please also note that residents opting to use the white drop box should only include checks or money orders.

Over the phone 

A new, convenient way to pay your water bill in seconds. No visit to Village Hall is needed. No internet is required. Pay your bill over the phone using a credit card or check by calling 833-230-2598. Please note that you will need your account number. Enter any amount you would like to pay, and the payment will process immediately. No additional fees are assessed for payments made over the phone.


Send your payment via regular mail to:

Village of Park Forest
Attn: Water Department
350 Victory Drive
Park Forest, IL 60466

Checks and money orders only.


Pay your utility bill using a credit or debit card online now.

View details on vehicle stickers & animal registration

Helpful Links

View tips on how you can save money on your water bill

Estimate how much water you use per day